At ZISH, we aim to process and deliver your order as quickly and reliably as possible. Shipping costs and estimated delivery times depend on your delivery location and the shipping option selected at checkout.
Estimated delivery: 3–5 business days
Shipping cost: £3.99
FREE standard delivery: Orders of £22 or more
Free standard delivery applies to eligible UK Mainland addresses only and excludes Northern Ireland and Remote Areas.
Estimated delivery: 1–2 business days
Shipping cost: £9.99 per item
Order cut-off: 1:00 pm, Monday–Friday
Approximately 95% of eligible Express orders placed before the 1:00 pm cut-off are delivered on the next working day. However, the estimated delivery time for Express Delivery is 1–2 business days.
Orders placed after 1:00 pm, on weekends, or on UK public holidays will be processed from the next business day.
Express Delivery is not available to Northern Ireland or Remote Areas.
Different shipping charges apply to Northern Ireland and Remote Areas, including certain islands and locations such as the Isle of Skye.
Standard Delivery:
Estimated delivery: 3–5 business days
Shipping cost: £5.99 per item
Express Delivery: Not available
The applicable shipping options and charges will be shown at checkout based on your delivery address.
We offer standard international delivery to selected destinations.
| Destination | Estimated Delivery | Shipping Cost |
|---|---|---|
| USA | 5–10 business days | £14.99 |
| Canada | 5–10 business days | £14.99 |
| Australia | 5–10 business days | £14.99 |
| Europe | 5–10 business days | £14.99 |
International delivery estimates apply after dispatch.
International orders may occasionally take longer due to customs clearance, local carrier delays, public holidays, severe weather or other circumstances outside our reasonable control.
Orders are processed on business days, Monday to Friday, excluding UK public holidays.
Orders placed on weekends or public holidays will normally begin processing on the next business day.
Delivery estimates begin once your order has been processed and dispatched.
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow some time after receiving your dispatch confirmation for the tracking information to become active.
Delivery times provided on our website are estimates and are not guaranteed unless expressly stated otherwise.
Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, including courier delays, severe weather, customs processing, peak seasonal demand, public holidays or other operational disruptions.
If your order is significantly delayed, please contact us at cs@zish.co.uk, and we will assist you.
Customers are responsible for providing an accurate and complete delivery address when placing an order.
If an order is returned to us because an incorrect or incomplete address was provided, we can either:
Arrange redelivery to the correct address, with the additional postage cost payable by the customer; or
Refund the eligible order amount after deducting applicable delivery or return costs, where permitted by law.
Please check your delivery information carefully before completing your order.
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.
Where these charges are not collected by us at checkout, they may be payable by the recipient. Customs clearance procedures may also affect the estimated delivery time.
Customers are responsible for any applicable import duties, taxes or customs charges unless these have already been collected at checkout.
| Shipping Service | Estimated Delivery | Cost |
|---|---|---|
| UK Mainland Standard | 3–5 business days | £3.99 |
| UK Mainland Standard – orders £22+ | 3–5 business days | FREE |
| UK Mainland Express | 1–2 business days | £9.99 per item |
| Northern Ireland / Remote Area Standard | 3–5 business days | £5.99 per item |
| Northern Ireland / Remote Area Express | Not available | — |
| USA Standard | 5–10 business days | £14.99 |
| Canada Standard | 5–10 business days | £14.99 |
| Europe Standard | 5–10 business days | £14.99 |
| Australia Standard | 5–10 business days | £14.99 |
If you have any questions about shipping, delivery charges or the status of your order, please contact us:
ZISH GROUP LTD
Email: cs@zish.co.uk